Photography Booking Details

Payment: To secure the agreed-upon time and date exclusively for the client, a non-refundable retainer fee should be made to Carolyn Ruiz Creative. Venmo or Zelle is accepted for retainers and session fees.

During your photo session: At Carolyn Ruiz Creative, delivering exceptional photography services while maintaining a consistent distinctive artistic style and reputation is priority. As the photographer, we have full control over the nature, number, and style of the pictures captured. To ensure a seamless experience, it is kindly requested that clients arrive dressed, made up, and prepared at the specified start time. Please note that sessions will promptly begin and end on schedule. While capturing the genuine personalities and beauty of your family, we kindly remind parents to make sure their kids are picture-perfect clean, and styled appropriately.

Rescheduling and Late Arrival Policy: If a client requests to cancel the scheduled shoot date 5 or more calendar days before the session, the retainer fee will be applied to a reschedule date that is mutually agreed upon. However, if the client cancels four or fewer calendar days before the session or fails to attend, the session fee will be applied to one reschedule date within 6 months of the original shoot date at the discretion of the photographer’s availability. Failure to reschedule within this timeframe will result in forfeiture of the retainer.

Should a client request to reschedule a session with a notice of at least 5 days prior to the scheduled event, the retainer fee will be applied to the rescheduled session within 6 months of the original shoot date. Failure to reschedule within this timeframe will result in the forfeiture of the retainer or session fee. Similarly, in the event of late arrival, the allocated session time will be reduced accordingly.

Session Termination: At Carolyn Ruiz Creative, we reserve the right to end a session if the client does not meet the stated requirements, if the model(s) are not willing to be photographed, or if any participant engages in inappropriate behavior. We strive to create a comfortable environment and will consider offering reshoots at the photographer's discretion.

Reserved Photographer: To ensure an exclusive and undisturbed session, only the individuals being photographed are permitted to attend. We kindly ask parents to cooperate with the photographer's instructions and refrain from interfering with their work. Please note that personal photography, video recording, audio capturing, and other recording devices are strictly prohibited during the session.

Travel Fee: For round trip travel exceeding 20 miles from San Clemente, CA, a travel fee of $3.50 per mile will apply.

Photo Delivery: The session images will be showcased in a secure password-protected online gallery for viewing, sharing, downloading images and ordering prints. This online gallery will remain accessible for a period of two (2) weeks, starting from the time of electronic delivery to the client. We kindly request that digital file orders and prints be fulfilled within this timeframe, as they will be sent via email.

Copyright Information & Liability: Unauthorized copying or reproduction of session photographs by Carolyn Ruiz Creative is prohibited by law, subjecting violators to civil and criminal penalties as stipulated by Federal Law. All photographs, including proofs, are protected by copyright. Reproduction in any form, such as copying, re-printing, screen captures, or other means, is strictly forbidden and violates copyright law. Carolyn Ruiz Creative reserves the right to use all materials for display and marketing. By booking a session, you are agreeing to these terms, the client grants Carolyn Ruiz Creative to use said materials for commercial and artistic purposes while retaining ownership and copyright. Carolyn Ruiz Creative is not liable for service failure due to circumstances beyond our control, including acts of God, weather, or government actions. We are not responsible for equipment/software failure resulting in damage to proofs, negatives, prints, or photos.

Sales are Final: Due to the custom nature of each session, all sales are considered final.